Service area · Oklahoma
After the hail: handling the day every OKC inbox fills at once
In Oklahoma City, a single spring storm can turn a quiet week into a flood of questions for roofers, body shops and HVAC crews. This page is about that surge: how to answer everyone quickly, book estimates without double-booking a crew, and keep posting while the phones ring.
- Estimate visits booked into real open slots, crew by crew
- The same answer on insurance paperwork, arrival windows and photos, given at 2 a.m. or 2 p.m.
- Updates posted to Facebook, Instagram and your Google profile from one calendar
Free for 7 days, no credit card required
A note before anything else: AYDUKE does not know the forecast, cannot see a damaged roof and does not talk to insurers. What it does is answer the repeat questions from the information you give it, offer the estimate times your calendar actually has, and hand anything unusual to you.
The morning after
A roofing company's first twelve hours after a storm line
This is a composite of how the surge usually unfolds for a small roofing outfit on the metro's north side. The details change by trade; the pattern does not.
- 6:10 a.m.The owner opens the panel. A long list of messages came in overnight through Messenger, Instagram and the website chat. The assistant already answered the common ones: how estimates work, whether you need your insurance claim number first, how long a visit takes.
- 7:00 a.m.Six estimate visits are on today's calendar. People picked them in the chat from the open windows the system offered for each crew, so nobody is booked twice.
- 9:30 a.m.A scheduled post goes out on Facebook, Instagram and the Google profile: estimate slots are open this week, send photos in the chat to speed things up.
- 1:15 p.m.A property manager asks about eleven rental houses. That is not a standard request, so the assistant offers a handoff and the owner gets an SMS and an email.
- 8:40 p.m.The crews are home. New questions still come in; the answers still go out. Tomorrow's calendar fills while nobody is at a desk.
Questions that repeat all week after a storm
Put the answers in the knowledge base once. The assistant uses your wording, not its own guesses.
- Do I need my claim number before you come out?
- How long does an estimate take and do I need to be home?
- Can I send photos first?
- Do you work with my insurance company?
- What does it cost to fix a dented hood versus replacing it?
- Is my AC unit damaged or just dirty?
- Can you come Saturday?
Price and insurance answers depend on your policy and your business. Write them exactly as you want them said, or tell the assistant to hand those questions to you.
Quiet weeks versus storm weeks in the same shop
| Area | A normal week | The week after a hailstorm |
|---|---|---|
| Messages | A handful a day, mostly repeat customers | A flood from people who have never heard of you |
| Who answers | The owner, between jobs | The assistant for repeat questions, the owner for exceptions |
| Booking | Phone calls, written into a notebook | Estimate slots picked in the chat from each crew's open hours |
| Posting | Whenever someone remembers | A short update scheduled ahead on Facebook, Instagram and the Google profile |
| Follow-up | A call the day before | Confirmation and reminder emails with a link to view or cancel |
Customer reminders go out by email in the US; the text-message option for customers only works for Turkish numbers. You still get new-booking alerts by SMS and email.
Calling an OKC marketing agency, or running it in-house
Plenty of local firms offer social media management. AYDUKE is not one of them. It is software for the routine part, and it can sit next to an agency if you already have one.
Where an agency helps
- Brand, photography and before-and-after videos
- Paid ads and a longer campaign plan
- Someone else thinking about content every month
What you can run yourself in the panel
- Post once, publish to every connected account on schedule
- Answer DMs, Messenger and website chat around the clock
- Book estimates into real open slots
- Export publishing reports as XLSX or CSV
Agencies and freelancers who look after several local contractors can connect those accounts within their plan's account limit and work from one calendar. There is also a free reseller program that pays commission as long as referred businesses keep paying.
Trades that feel spring in Oklahoma first
The city also runs on energy, aviation and the military; Tinker Air Force Base and the medical campus downtown bring steady year-round customers. Storm season is what makes the inbox spike.
Roofers
Estimate visits per crew, each with their own hours and a buffer for drive time. More: roofing contractors.
Body shops
Dent checks booked by the hour, photos sent in the chat first, and your intake rules in the form. More: auto body shops.
HVAC and plumbing
Summer heat brings its own rush after the storms. After-hours behavior tells callers what to expect at night. More: HVAC contractors, plumbers.
Contractors and handymen
Fence, siding and gutter work follows the roof. More: general contractors, handyman services.
Get ready before the next storm, not during it
Connect accounts in a calm week
Facebook, Instagram, the Google profile and the rest connect through your own developer app via OAuth, with a step-by-step guide for each one in the panel.
Write the storm answers now
Claim numbers, photo requests, service area, what an estimate includes. If your website already explains this, give the address and the assistant reads up to 500 pages, then rechecks weekly.
Set crews and visit length
Each crew gets working hours, a visit duration and a buffer between addresses. Decide whether bookings confirm automatically or wait for your approval.
Choose draft or autonomous mode
Start in draft mode and approve replies yourself. Once they read the way you talk, switch to autonomous for the busy days.
Pin the chat link
Add it to your Facebook page, Instagram bio and Google profile. No website? The chat link and its QR code work on their own.
Set it up while the sky is clear
Open a free demo account; no credit card needed. You get every platform and the core features, plus AI credits to test replies with your real storm questions.
Frequently asked questions
Is there an AYDUKE office in Oklahoma City?
No. AYDUKE is software you use online, with no local office or crew. The panel has written guides for every step, and the help pages cover the rest.
Can the assistant tell a homeowner whether their roof damage is covered?
No, and it should not try. It repeats the policy wording you gave it, for example that coverage is decided by the insurer, and hands anything specific to you.
We have three crews covering Edmond, Moore and Norman. Can each crew have its own schedule?
Yes. Set each crew up as a staff member with its own hours. The chat only offers a time when that crew is free, and a buffer keeps room for driving between addresses.
What happens when our AI credits run low in the middle of a surge?
The system keeps working. Greetings and questions that match your trained entries are still answered, and other messages land in your inbox for you to answer. Posting, the calendar and reports never use credits.
Can we post storm updates to Nextdoor or answer TikTok comments?
Nextdoor is not one of the connected platforms. TikTok is publishing only, so you can post videos but comment replies stay in the TikTok app.
Other service areas
Ready to run your business from one panel?
Try it free for 7 days, no card required: connect your accounts, schedule your first post and train your assistant.