Service area · Louisiana
A festival Friday at a small New Orleans tour company
In New Orleans the calendar is set by Carnival, Jazz Fest, French Quarter Fest and a steady stream of conventions, weddings and cruise passengers. This page follows one walking tour company through a full festival-season Friday and shows what AYDUKE takes off the owner's plate, hour by hour.
- Tour spots and tables booked in chat, with capacity per time slot
- Instagram DMs, Messenger and website chat in one inbox
- Festival posts scheduled days ahead
Free for 7 days, no credit card required
One day
From first coffee to the last ghost tour
An illustration, not a real business. The owner runs two guides, a history walk in the morning and a ghost tour at night, each with a fixed group size.
- 7:30 a.m.Over coffee, the owner checks the inbox. Overnight, the assistant answered a string of questions about meeting points, accessibility and what happens if it rains, all from the company's records. Two chats were handed off; she replies to those.
- 9:00 a.m.A scheduled Instagram post goes live: "Festival weekend, extra ghost tour at 10 p.m. Saturday."
- 11:15 a.m.A couple on a cruise stopover messages on Messenger asking for two spots on the afternoon walk. The system shows six left; they book and receive a confirmation email.
- 2:00 p.m.She is out guiding the walk through the Quarter. Messages keep coming in; the assistant replies to the routine ones.
- 6:00 p.m.A wedding planner asks for a private tour for twenty guests in October. The assistant knows private tours need a quote and hands the chat over.
- 11:30 p.m.After the ghost tour, she reads the day's new-booking alerts, which arrived by SMS and email, and schedules Monday's posts.
What she does, and what the software does
Still hers
- Guiding tours and telling the stories
- Quoting private groups and wedding parties
- Photos and video from the street
- Answering anything unusual
Handled by AYDUKE
- Posting on schedule to Instagram, Facebook and Google Business Profile
- Replying to routine questions from her records
- Showing real open spots and booking them
- Confirmation and reminder emails to guests
Other local trades with festival-sized inboxes
Tour operators
Group size per tour, meeting point questions, rain policies. More: tour operators.
Brunch spots
Weekend tables with capacity per slot, jazz brunch posts. More: brunch restaurants.
Wedding venues
Tour requests from couples planning a destination wedding. More: wedding venues.
Bed and breakfasts
Check-in, parking and parade-route questions from guests. More: bed and breakfasts.
Caterers
Second-line and reception inquiries. Orders and payment stay in your own channel. More: caterers.
Photographers
Engagement shoots in the Garden District, booked by time slot. More: photographers.
A question about the parade route
An example exchange, not a real guest. The tour company added its Carnival rules to the knowledge base.
How she plans social media around the festival calendar
- Carnival season Schedule route changes and extra tour dates in January, before the inbox fills up.
- Jazz Fest and French Quarter Fest Short Instagram videos from the route, reposted to TikTok and YouTube. One post, three accounts, same schedule.
- Slow summer weeks Morning tours before the heat, a Google Business Profile post with the new times.
- Fall conventions and Saints season Facebook posts for group bookings, and a note on game-day meeting points.
Her channels, and what each one really does
| Channel | How guests use it | What AYDUKE supports |
|---|---|---|
| Find the tour, ask by DM | Posts with media, DM and comment replies | |
| Messenger questions, event posts | Page and group posts, Messenger and comment replies | |
| Website | Evening research before the trip | Chatbot in her colors, no AYDUKE branding |
| Google Business Profile | Hours and meeting point on the map | Post scheduling only |
| TikTok, YouTube | Short route videos | Video publishing only, no replies |
Looking for a social media agency in New Orleans? AYDUKE is software, not an agency. It runs the routine part of your accounts. If you work with an agency for photos or campaigns, keep them, and let the panel carry the timing, replies and bookings. Agencies and freelancers can manage several client accounts in one panel within their plan's limit, share XLSX or CSV reports, and earn commission through the free reseller program as referred businesses pay.
How she set it up in a slow week
Connected accounts
Instagram, Facebook and Google through her own developer apps over OAuth, following the panel's step-by-step guides.
Taught the assistant
Gave it her website (up to 500 pages, rescanned weekly), then added meeting points, rain policy, accessibility notes and Carnival rules by hand.
Built the tours
Each tour as a service with a duration and group capacity; days off and festival breaks entered in advance.
Started in draft mode
Approved replies for a week, then let the assistant answer on its own.
Try a festival Friday of your own
The free demo account opens at sign-up, with no credit card. Every platform, the core features and AI credits are included.
Frequently asked questions
Is there an AYDUKE office in New Orleans?
No. AYDUKE is online software. There is no local office or team; setup happens with guides in the panel, and support is on the contact page.
Our guests come from all over. Do they get text reminders?
Guests receive confirmation and reminder emails, each with a link to view or cancel; text messages to customers are not available in the US. You get new-booking alerts by SMS and email.
We sell tickets on another platform. Can we still use chat booking?
You can use the assistant to answer questions and send guests to your ticketing page. Payments and orders stay in your own channel.
Can the assistant tell guests about street closures during Carnival?
Only what you write in your records. It has no live information, so it points guests to official sources for current schedules.
We cancel tours in severe weather. How do guests find out?
Cancel the bookings in your calendar and schedule a post. Guests can also check their booking through the link in their email.
Other service areas
Ready to run your business from one panel?
Try it free for 7 days, no card required: connect your accounts, schedule your first post and train your assistant.